Simple customer support for small teams.
Save time and engage with all your customer emails in a single app.
Easy to use
Happi is simple and feels like having a conversation over DMs. You’ll be up and running in minutes!
Less pressure than live chat
You don’t want to put unfair expectations on your small team. As soon as customers see live chat, they expect someone to be waiting on the other side to answer them, all the time!
Embed in your website
You can use Happi’s support widget to embed directly into your website or app, making it even easier for your customers to get in touch.
All in one place
Every conversation is stored in a single, secure app. Any member of your team can see the full history with customers and work together to provide exceptional support.
Everything comes as standard.
Happi was built for small teams just like yours, we don’t lock features behind expensive upgrades.
- Get instant notifications when customers send messages.
- Happi accepts and lets you attach your own files to messages.
- Upload your logo and customise your email templates.
- Use your own ([email protected]) domain to send/receive messages from.
- Save time by scripting your common responses and click a button to instantly reply.
- Easily embed this into your website/app for a slicker support experience.
- Configure thresholds for auto-detecting spam and easily block mallicious senders.
Hosted FAQs page
- Create a hosted knowledge base containing all your frequently asked questions. Coming soon!
“Happi is really slick! Works great on mobile and is a much nicer way of engaging with customers compared to the enterprise tool we were using before.”