People working on laptops

AI-Powered
Customer Success
for small teams

Happi helps founders deliver exceptional customer experiences without sacrificing product development time.

Get Started Join successful founders using Happi to drive exceptional customer success ✨

The Challenge

Customer Support Shouldn't Eat Your Development Time

Small SaaS teams face unique support challenges that enterprise solutions don't address.

Constant Context Switching

Jumping between development and support tasks destroys productivity and focus.

Spam & Cold Emails

Wasting valuable time sorting through irrelevant messages and sales pitches.

Inconsistent Knowledge

Support knowledge scattered across docs, emails, and team members' heads.

Immediate Response Pressure

Live chat creates anxiety and constant interruptions to your workflow.

Limited Team Collaboration

Makeshift solutions like shared Gmail accounts create support blind spots and missed messages.

The Solution

Purpose-Built for Technical Founders

Happi is designed specifically for small SaaS teams who need to balance product development with customer success.

Not Just Another Helpdesk

Unlike enterprise support tools, Happi is designed for the unique challenges of small teams who need to balance product development with customer success.

AI That Works For You

Our AI tools are specifically designed to reduce support workload, not just add fancy features. We help you spend less time on support, not more.

Email-First Approach

We focus on email support rather than live chat, helping you manage customer expectations better and reducing the pressure to respond instantly.

Customer Conversation
AI-Assisted
John from Acme Co.
Hi there, I'm trying to integrate your API with our system but I'm getting a 403 error. Can you help?
AI SUGGESTION
Hi John, I see you're having trouble with API integration. The 403 error typically indicates an authentication issue. Could you check if your API key is correctly included in the request headers? I'd be happy to look at your implementation if you can share some code.

Features

AI-Powered Tools That Save You Time

Our intelligent features work together to streamline your customer support workflow.

AI Spam Agent

Advanced filtering beyond basic rules to eliminate irrelevant and cold emails that waste your time.

  • Learns from your responses to improve over time

  • Filters out cold outreach and sales pitches

  • Identifies actual customer inquiries with high accuracy

Knowledgebase Builder

Upload documents like PDFs to build a comprehensive knowledge base that your AI assistant can reference.

  • Code-aware knowledge base for technical products

  • Automatically indexes and makes searchable all your docs

  • Provides agents with feature-specific insights

AI Reply Writer

Automate the drafting of support messages based on past interactions and your knowledge base.

  • Suggests personalized responses based on context

  • Learns your tone and style over time

  • Saves time while maintaining a personal touch

Collaborative Inbox

Connect your support email or domain to receive all emails through a shared team inbox.

  • Multiple team members can respond using a single email

  • Notifications via email or Slack integration

  • Complete visibility into all customer communications

Benefits

Get Back 5+ Hours Every Week

Transform customer support from a burden to a strategic advantage for your business.

5+

Hours Saved Weekly

Reclaim your development time by automating repetitive support tasks.

24/7

Support Coverage

AI helps you provide round-the-clock support without being always on.

95%

Customer Satisfaction

Deliver better support experiences with consistent, knowledgeable responses.

Reinvest Time in What Matters

With Happi handling your customer support, you can focus on what you do best: building and improving your product.

Ship More Features

Use your reclaimed time to build the features your customers are asking for.

Grow Your Business

Focus on marketing and growth initiatives instead of being stuck in the support inbox.

Reduce Burnout

Eliminate the stress of constant context switching between development and support.

Time Saved with Happi

5+
3+
1+
Hours
Weekly
Support
Tasks
Context
Switches

Everything else comes as standard.

Happi was built for small teams just like yours, we don't lock features behind expensive upgrades.

Notifications

Get instant notifications when customers send messages.

Attachments

Happi accepts and lets you attach your own files to messages.

Customised templates

Upload your logo and customise your email templates.

Custom domains

Use your own (support@myapp.com) domain to send/receive messages from.

Canned responses

Save time by scripting your common responses and click a button to instantly reply.

Support widget

Easily embed this into your website/app for a slicker support experience.

Spam protection

Configure thresholds for auto-detecting spam and easily block mallicious senders.

Hosted FAQs page

Create a hosted knowledge base containing all your frequently asked questions. Coming soon!

“Happi is really slick! Works great on mobile and is a much nicer way of engaging with customers compared to the enterprise tool we were using before.”

Payhere payments
Scott
Payhere

Ready to give Happi a try? Drive exceptional customer success today!